Citin Langkawi by Compass Hospitality

The room was clean, but the lift was out of service, so I had to walk up the stairs.

Strome·منذ شهرين

The door lock needs fixing, but everything else was fine.

Jili·منذ 4 أشهر

Nothing !!!. Stayed at Citin Langkawi and checked out within 30 minutes despite booking for 4 days because the room condition was extremely disappointing and completely different from the photos advertised . The room was dirty and poorly maintained: - Mold/damp stains around the window - Spider webs and dust everywhere - Lizard droppings near the window - With pimple patch on wall, coffee stain or idk what stains are that on every wall - Dirty bathroom and poorly cleaned surfaces - Rusty/damaged areas and overall unhygienic condition - Lipstick stain on the mirror - Bhindi/food residue on the water heater pipe Another serious concern was security. My assigned room was 220, but when I accidentally tried opening room 202 ( I got confused with the number so I opened wrong room) , the door opened with my key card/key. That made me feel very unsafe and raised concerns about the hotel’s room security system. The hotel looked nothing like the advertised pictures online. I could not comfortably or hygienically stay there, so I checked out almost immediately. Very disappointing experience

Arghashinni·منذ 5 أشهر

“Mould is a big concern. I wouldn’t stay here if I’d known”

I had a mixed experience at this hotel. The cleanliness of my bed was a highlight, but unfortunately, the room was marred by visible mould on the walls, a dirty bathroom, a broken soap dispenser, and a dusty TV. To make matters worse, the bathroom was flooded when I arrived, which was quite off-putting.

Avinia·منذ 8 أشهر

My check-in experience was a pleasant one, thanks to the friendly and professional staff member who greeted me at 3:30 pm on 3/2/26. He was always calm and smiling, which set the tone for a warm welcome. Although I didn't catch his name, he certainly made a great impression.

Mohd·منذ 8 أشهر