Residence Inn by Marriott Indianapolis Keystone

The room was spotless and comfortable, with no issues.

Joyce·منذ شهرين

“We would stay in this brand again, asking for a room with a tub and a view.”

We appreciated having a fridge and a very comfy bed, which were crucial for us. The bath was nice except the shower floor was slippery, the water was extremely soft, and we wished for a bathtub for soaking. More grab bars were needed. We requested a quiet room but were first given one near the elevators; after checking we switched it away from the elevator traffic. Then we were moved to a room facing the busy street instead of one overlooking the beautiful lake. The slippery shower base was treacherous.

Carol·منذ 3 أشهر

Housekeeping was supposed to come every other day, but they didn’t. When they missed the first scheduled visit, I asked at the front desk and they sent housekeeping to tidy the room. After that, they only cleaned once more. I stayed for 7 days, and every day but one I had to request towels and washcloths from the front desk.

Donald·منذ 6 أشهر

“Really upscale stay”

The location and facilities were excellent, and everything was really nice.

Alexis·منذ 7 أشهر

“Bad because I had to beg for everything including clean towels”

The room was fine, but the customer service for room service was lacking.

Thomas·منذ 7 أشهر