“Si no queréis que os estafen, no vengáis aquí”
The only good thing was the location. We booked in October 2025 for June 2026, and on the same day we arrived in Florence, they told us there was a booking issue and our room was already taken. We had no notice beforehand, even with the advance reservation. They offered us a different place for only two nights, so we had to find another accommodation at an outrageous price. Getting the apartment keys was a nightmare, and the initial staff treated us like fools with WhatsApp audio messages. The AC sounded like a turbine and made a lot of noise; we barely slept because the windows had no soundproofing and there was street noise at night. On the way up, more than four huge bags of dirty sheets and towels blocked half the staircase.
Palomaمنذ 3 أشهر