“Experience is terrible as it was very difficult to find another hotel within such short notice.”
I had no positive points because we never stayed there. On Sep 29 I received a message from King's Mansion saying the property had electrical issues and asking me to request a full refund. Because of that, I booked a different non‑refundable hotel. King's Mansion sent several confusing messages, some saying it was okay to stay and others saying it was not. I told them I would not stay and asked for a full refund before the Oct 2 check‑in, but they denied the refund of the booking fee.
Chaiمنذ سنة