The hotel's location is convenient, but unfortunately, the rooms are a major letdown. They're not cleaned properly and have a foul smell. To make matters worse, the staff seems completely unresponsive to your needs.
Mahadevanمنذ 9 أشهر
لحظة من فضلك…
★★·Kolkata·5.6
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أو اكتبها ببساطة: «حوالي يوم 20، ثلاث ليالٍ»
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FabHotel The Crystal in Kolkata offers family rooms with air-conditioning, private bathrooms, and free WiFi, featuring a seating area, TV, and wardrobe. Guests enjoy private check-in and check-out, a 24-hour front desk, daily housekeeping, and room service. Located near New Market, Park Street Metro Station, and Esplanade Metro Station, this hotel is 16 km from Netaji Subhash Chandra Bose International Airport.
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كيف يقيّم الضيوف الفندق، جانبًا بجانب.
The hotel's location is convenient, but unfortunately, the rooms are a major letdown. They're not cleaned properly and have a foul smell. To make matters worse, the staff seems completely unresponsive to your needs.
Mahadevan·منذ 9 أشهر
We didn't get a chance to try the breakfast, but the room itself was a disappointment. It's tiny and lacks basic amenities like a table or wardrobe.
Hazarika·منذ 10 أشهر
The staff and manager at this hotel are genuinely nice and helpful, which is why I'd still recommend it. The location is also great, being close to everything you need. However, the hotel's customer service is a different story. They asked for a 10% deposit upfront and also charged me extra for an early arrival, but failed to inform the hotel staff. When I arrived at 4am, the main entrance was closed, and their customer service was unresponsive to my calls and texts.
Md·منذ سنة
Everything about my stay here worked smoothly, and I'm thoroughly satisfied with the overall experience. From check-in to check-out, everything was hassle-free and efficient.
Neha·منذ سنة
I felt really comfortable during my stay, and the service was timely and efficient. The staff was friendly and helpful, and I'd definitely stay here again.
Kavya·منذ سنة