Hilo guesthouse

“My stay was disaster, blankets smell,no electricity no water and the staff don’t take care of their clients”

It’s not clean, and the staff is not friendly.

Millicent·منذ شهر

“Perfect.”

The spot is in a great area, super quiet, and feels safe, but the welcome coffee pack could be better and they really need to add a kettle and a microwave.

Sibusiso·منذ شهرين

“Unsatisfactory”

Nothing to praise, and the noise from other neighbors was annoying; the room wasn’t properly checked out, we had to ask for towels, a kettle, a microwave, and an iron; there was no remote to open the gate when we returned late, so we had to call; the room wasn’t cleaned, we were told to leave the keys for the room because there were no spare keys, but we weren’t informed; the linens looked old and uncomfortable.

Nompumelelo·منذ شهرين

The guy who greeted me was friendly but spent a while looking for my reservation, which I didn’t mind, though I kept calling their numbers with no answer; the place was decent but not top tier; I stayed for a weekend for an event in Ackerville and every time I came I had to shout at the gate, which made it hard to sleep with all that noise; they need to give us remote access to the gate because the times I had to wait for the staff to open it at night were not ideal.

Mphatse·منذ 3 أشهر

“I was late for my appointment because there was no one to open the gate for me in the morning, I called about 5 time and”

It was cheaper, but there was no one at reception.

Kedibone·منذ 3 أشهر