The cleanliness was a plus, yet the staff behaviour was a negative.
Biswasمنذ 3 أشهر
★★·Kolkata·6.7
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Wise Owl Comfotel in Kolkata offers spacious family rooms with air‑conditioning, private bathrooms, free WiFi, tea and coffee makers, TV, and work desks. The on‑site restaurant serves full English and Irish breakfasts, complemented by a coffee shop and hairdresser. Guests enjoy a paid shuttle, lift, concierge, room service, and tour desk.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The cleanliness was a plus, yet the staff behaviour was a negative.
Biswas·منذ 3 أشهر
The property was decent, but during our stay two male staff members entered our room without knocking, ringing the bell, or announcing themselves. Because the door was unlocked, they walked in on me and my partner while we were naked in an extremely private moment. This shocking invasion of privacy caused severe embarrassment and distress, completely destroying any sense of safety or comfort. It is a fundamental breach of hospitality standards; guests should never have to worry about staff barging into their room unannounced. I urge management to take this seriously and warn potential guests unless strict privacy protocols are enforced.
Bhattacharjee·منذ 3 أشهر
The positive aspect was Jj.
Biswajit·منذ 4 أشهر
Everything was perfect, nothing to complain about.
Krishna·منذ 6 أشهر
The one‑day stay was just average.
Sanjib·منذ 7 أشهر