Fairfield Inn and Suites by Marriott Lake Charles - Sulphur

“The room was molded and made me sick just from walking in”

Nothing good to mention. The room was moldy.

Keith·منذ شهرين

The location was good, but the bathroom was dirty, with both types of stains on and in the toilet seat, towels had hairs, and the bathtub was stained with dirt.

Jennifer·منذ 11 شهرًا

“Not up to expectations”

The shower had good water pressure, yet the coffee maker still had water from the previous guest, and the room wasn’t cleaned before or during our stay.

Randy·منذ سنة

“Worst ever”

The casino was a plus, but the first room had a badly ordered mattress that smelled strongly of urine—totally unacceptable. They moved us to another room at 1:00 am, which was already occupied by a man and a woman; one was asleep and the other sat on the bed, after a full day of driving and an early travel day. The new room had a king‑size bed, but the experience was chaotic and unimaginable. I deserve a refund plus the resort fee I was charged; walking into a room like that could have been dangerous. Respectfully, Mr. & Mrs. Jeff Eichelberger, frequent customers, 210.643.0082

Eichelberger·منذ سنة

“Ok but not great”

The staff were helpful, but the Wi‑Fi was terrible for the price I paid to stay there.

Corey·منذ سنة