Fairmont Breakers Long Beach

The front desk staff were nice, but a waitress at the restaurant next to the front desk was terribly bad at her job—she forgot multiple items in our order, including water. The hotel also forgot to apply my dining credit, so I had to contact them twice and the person who answered did not even apologize.

Xiaowei·منذ 5 أيام

“Good hotel with comfortable beds and beautiful heritage decor.”

The rooms were comfortable, the building had heritage charm, and the location was great. However, a 4 pm check‑in was far too late for us; we had notified the hotel that we were arriving from Europe and would appreciate an early check‑in because we would be exhausted. No attempt was made to accommodate us, and the reception simply sent us away without trying to speak with housekeeping. We were exhausted after a long journey, and this ruined our overnight stay.

Anne·منذ 3 أسابيع

“Nicely refurbished classic in a good location.”

Breakfast in Nettuno was very good and we appreciated the $15.00 credit per day. Luis the waiter was excellent. Refurbished lobby is well done. Very stylish. Staff at reception were very helpful. Room on 9th floor was comfortable and quiet. Overnight parking is way too expensive at $59.00 per night for valet (tip not included). We parked elsewhere. We were not aware the Halo Room was unavailable to regular guests on 9/24 until we exited the elevator on 14th floor. Prior advice of the private function to guests would have been nice so we could have visited on 9/23. Bar and wait staff in Sky Room were busy but the attitude ranged from efficient to cranky. Lengthy wait time for a drink order meant we didn't order a second round. Dress code in the Sky Room is totally ignored by many guests. It is mentioned in the literature we were given by the hotel, yet 10-20% of the guests were breaching the code. We went to the trouble of dressing up and were unimpressed during our time up there. Guest brought a small dog to the Nettuno cafe while we were eating breakfast. It was not a service dog. The guest sat with it at the table next to it. I was less than impressed. Dogs don't belong in dining establishments

Michael·منذ شهر

“Fabulous stay at an historic hotel.”

From booking to room selection to arranging a Sky Room reservation, everything was wonderful—love, love, love the Breakers. No complaints.

Julie·منذ شهر

“Wonderful experience”

The Art Deco building is great and close to everything.

Michael·منذ شهر