“This was my second time there and it was everything I needed it to be and it is really close to bay.”
Breakfast was good
Jonمنذ أسبوع
لحظة من فضلك…
★★·Richmond·6.7
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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SureStay Plus Hotel by Best Western Point Richmond, located in Richmond’s bustling Point Richmond district, offers modern, air‑conditioned rooms with free Wi‑Fi, cable TV featuring HBO, and vending machines. Guests enjoy complimentary parking and easy access to the Golden State Model Railroad Museum (1.3 km). The hotel’s proximity to San Francisco (28 km) and the international airport (34 km) makes it ideal for business and leisure travelers.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
Breakfast was good
Jon·منذ أسبوع
The location is great, but it was too noisy and I had to switch rooms.
Jocelyn·منذ أسبوع
Yes, I always stay here.
Ingris·منذ أسبوع
Breakfast was better than I expected, yet my room smelled like cigarette smoke. When I called the front desk, they said I had no other options. If that wasn’t bad enough, I returned the next week and was told I couldn’t stay because I complained about the smoke smell. That feels illegal and bad business. The facility was not worth arguing about, so I left and had to go again.
Jim·منذ أسبوع
On Sundays, by 8:30 am, breakfast offers barely anything—no tea, and no one is there to serve. At reception, nobody wants to talk or listen. Best Western is a respected brand known for service, but the reception staff I dealt with showed no basic customer‑service training, lacking politeness and courtesy. A welcoming attitude and professional behaviour are essential, yet my experience fell far below those standards.
Uday·منذ أسبوعين