Turon Resort

“Terrible”

The rooms seemed clean. We left within 2 hours of arriving. When we got there, the receptionist was unfriendly, almost hostile, and tried to put us in a smaller room even though we had booked a larger one and the hotel was empty. After a small argument she finally gave us the correct room, but by then my wife and I had lost the desire to stay. We looked around the hotel before leaving; there was no stocked bar or café, and the table‑tennis table had no usable balls. Overall the facilities weren’t 4‑star quality. In Gazalkent we walked around the immediate area—there’s nothing here and no clear way to the lake, a depressing place. The rooms were clean overall, but there was a smell in the toilets of both rooms we were given. After leaving we messaged the hotel for a refund as a gesture of goodwill, but they offered only empty words and a room upgrade, which we didn’t take. We were just glad to get out and back to Tashkent! I normally don’t leave negative reviews, so it takes a lot for me to write and post one.

Thomas·منذ أسبوع

“Très beau séjour”

The stay was very pleasant and quiet. The room was spacious, the breakfast complete. There’s a nice garden and mountain walks about 30 minutes on foot from the hotel.

Maylis·منذ أسبوعين

“We were very happy with this place.”

We spent four nights at the hotel and would recommend it to everyone. The staff is very friendly and helpful. The room was clean, the food was delicious and hearty. For our next stay we’ll reserve a room there again.

Miroslaw·منذ أسبوعين

I struggled to find the hotel entrance, even after writing to the staff and calling all three listed numbers; a maintenance lady told me to look on the other side where there was nothing, no path, and after two hours wandering around, I had to cancel my reservation. The place looked cool, but its location and lack of customer follow‑up were major issues.

Héloïse·منذ 3 أسابيع

“Puikus viešbutis su SPA”

The hotel is nice with a spa, friendly staff, and a small but pretty setting. Rooms are comfortable with clean, tidy beds. The restaurant serves lunch or dinner, and the indoor pool with saunas is well decorated. Getting there on foot is tricky because you must walk through surrounding streets. It was disappointing that there was no Swedish table as advertised; instead we got a standard breakfast set, and the staff tried to accommodate our requests during breakfast.

Ddonatas·منذ شهرين