Mercure St Helens

The beds were super clean and comfy, giving a perfect sleep.

Gail·منذ أسبوع

“Looks great, but Iv had 2 awful stays there”

The location and health suite were positives, but the room was very cold, the temperature control didn’t work, and the noise from the next‑door room persisted until extremely late.

James·منذ أسبوع

I never got my 50 pound deposit back, which was frustrating.

Anthony·منذ أسبوع

“I felt comfortable with the service and the place in general.”

Overall, the hotel was excellent; the service and staff were very cordial and friendly, and I felt very comfortable. However, there was a leak in the room just outside the bathroom (probably from the air conditioner), and the A/C control unit’s buttons weren’t working properly, so I couldn’t adjust the airflow effectively.

Manuel·منذ أسبوعين

“Cleanliness is the main factor for hospitality sector. The hotel failed to delivery the basics.”

Nothing positive to mention, but the staff were wonderful.

Maran·منذ أسبوعين