Alberni Jabal Hafeet Hotel Al Ain

“Not bad based but disappointing on information of the ongoing closure and not food options or drinks”

The staff seemed indifferent because it was their last day, yet the facilities were still decent. We were told upon arrival that the hotel was closing that day, which was a shock since I booked for my fiancé’s birthday; there was nothing to eat or drink, we couldn’t get a late checkout, and no compensation was offered for the inconvenience.

Gergova·منذ 3 أشهر

“الموقع فقط”

The location was fine, but the description of the rooms didn’t match reality.

سلطان·منذ 3 أشهر

“Agréable”

The location was good, but the dining was lacking; there were no pool towels, no Nespresso capsules, and the details expected of a 5‑star hotel were missing.

Boubou·منذ 4 أشهر

“جيدجدا”

The reception staff were helpful and cooperative, but the cigarette smell was strong even though I was in a non‑smoking room.

Fatema·منذ 4 أشهر

The location, food, and room were great, but the pool hours were inconvenient.

Regine·منذ 4 أشهر