Hotel Royale Heritage

“Overall, stay was good, comfortable and relaxing”

The property is well maintained, rooms stay clean and hygiene is upheld. There is no on‑site restaurant, so you must order food to be delivered to the doorstep; having a fine‑dine option would justify the room rates.

Niketan·منذ شهر

“Ridiculous hotel don't book the hotel”

Dear Customer Support, I am writing to request an urgent reversal/refund of the payment made for our booking at Hotel Royale Heritage, Ujjain, as we had to leave the hotel due to extremely poor hygiene, pathetic service, and an unacceptable overall experience. Booking details: Hotel: Hotel Royale Heritage Location: Ujjain Booking date : 14 August Confirmation Number: 6376.150.111 We were very disappointed with the condition and service at the hotel and therefore decided to leave. We requested the hotel to reverse/refund our payment, but they refused to do so and behaved in a very arrogant and uncooperative manner. The hotel staff also told us that they would inform that they had not received the payment. Despite this, they refused to return our money when we specifically requested a reversal. We therefore request to please investigate this matter with the property and arrange a full refund/reversal of the amount paid, considering that we could not continue our stay because of the poor hygiene and service. We would appreciate your urgent assistance and a fair resolution of this matter. Please let us know if you require any photographs, videos, payment proof, or other information from our side. Kind regards, Sarita Pol. Dear Customer Support, I am writing to request an urgent reversal/refund of the payment made for our booking at Hotel Royale Heritage, Ujjain, as we had to leave the hotel due to extremely poor hygiene, pathetic service, and an unacceptable overall experience. Booking details: Hotel: Hotel Royale Heritage Location: Ujjain Booking date : 14 August Confirmation Number: 6376.150.111 We were very disappointed with the condition and service at the hotel and therefore decided to leave. We requested the hotel to reverse/refund our payment, but they refused to do so and behaved in a very arrogant and uncooperative manner. The hotel staff also told us that they would inform that they had not received the payment. Despite this, they refused to return our money when we specifically requested a reversal. We therefore request to please investigate this matter with the property and arrange a full refund/reversal of the amount paid, considering that we could not continue our stay because of the poor hygiene and service. We would appreciate your urgent assistance and a fair resolution of this matter. Please let us know if you require any photographs, videos, payment proof, or other information from our side. Kind regards, Sarita Pol

Sarita·منذ شهر

“One night stay at Hotel Royal Heritage, Ujjain”

The room and bathroom were clean, and the staff were helpful. The bathroom geyser was broken, so we took a cold shower in the morning before visiting the Mahakaal temple.

Rai·منذ شهر

The bus horns blared constantly.

Chetan·منذ 4 أشهر

“Ok”

The location is good, but the breakfast was not great.

Akanksha·منذ 4 أشهر