“Enough stay for a night”
The staff were very friendly and helpful, but the room was dirty, had a cigarette smell, the floor was cracked, and it was very dusty.
Haمنذ شهر
★★★·Hanoi·7.8
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Coco Hotel Cau Giay in Hanoi features air-conditioned rooms with private bathrooms, tea and coffee makers, minibars, and free WiFi. Guests can unwind on the terrace or enjoy city views from their rooms. The hotel offers a lounge, beauty services, wellness packages, and a 24-hour front desk, along with a tour desk, luggage storage, and bicycle parking.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff were very friendly and helpful, but the room was dirty, had a cigarette smell, the floor was cracked, and it was very dusty.
Ha·منذ شهر
Safety was the main highlight.
Tuấn·منذ شهر
The location is convenient and easy to get around, though it gets a bit noisy at night.
Thảo·منذ شهر
The spot is convenient for both cars and motorbikes, but when we arrived the door to room 409 wouldn’t open, so staff moved us to 408 where we saw a handful of cockroaches crawling out of a floor crack and a burnt mark on the carpet; the air‑conditioner barely worked, forcing us to use a fan, and after switching back to 409 the bugs were gone. The staff were unfriendly, offering no apology when we complained about the insects or the faulty AC, and they never replied to our messages about the Wi‑Fi password on either the booking app or Zalo; when we finally asked at the front desk the employee asked “When did you message?” but still gave no answer. Also, the towel provided was shredded yet still used.
Ly·منذ شهر
The glass door offers a view of the city.
Bảo·منذ شهرين