“Exceptional hospitality”
The staff went above and beyond to assist me.
Evaمنذ سنتين
لحظة من فضلك…
Surabaya·7.6
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أو اكتبها ببساطة: «حوالي يوم 20، ثلاث ليالٍ»
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Serafinna Guest House in Surabaya offers spacious family rooms with air‑conditioning, hypoallergenic bedding, private bathrooms, a dining area, seating space, TV and work desk. Guests unwind in a garden and terrace with city views, or on a balcony overlooking quiet streets. Located 13 km from Juanda Airport, it provides free private parking and easy access to Surabaya Zoo and Hutan Bambu Keputih. Daily buffet breakfast includes halal and non‑halal options.
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كيف يقيّم الضيوف الفندق، جانبًا بجانب.
The staff went above and beyond to assist me.
Eva·منذ سنتين
The service was very attentive and helpful, the accommodation was simple, meeting expectations for someone who just needs to rest for one night. The location was a bit hard to find because the address on the map was misleading, and the area has a lot of mosquitoes!
Gutocorrea·منذ سنتين
It was basic but missing some essentials.
Tegan·منذ سنتين
It felt like a sterile family house, which was odd.
Tegan·منذ سنتين
Before my flight from Denpasar to Surabaya, they reached out on WhatsApp, organized an airport pickup, served an early breakfast, and helped book a taxi for the following day. The food was simple but adequate.
Pieter·منذ سنتين