“Unfortunately, I cannot recommend this hotel. It urgently needs a thorough deep cleaning, new linens and towels, proper”
The only bright spot was the staff; they were friendly and helpful, and I appreciated their attitude despite the poor condition of the property. My stay was extremely disappointing. The room was unbelievably dirty. After walking around for just a few minutes, my socks literally turned black from the dirt on the floor. The room had a strong unpleasant smell, and there were hairs everywhere. We had to change the bed linen ourselves. The staff brought us fresh sheets, but even the new ones had an unpleasant, stale smell, making us seriously question whether the bedding had been properly changed before our arrival. There was also visible mold, dirt, and dust throughout the room. The entire hotel is in desperate need of a deep cleaning and a serious renovation. The towels were in terrible condition as well; they were extremely old, grey and worn out, with some of them actually torn. They looked like they had been used for years and were far beyond the point of being suitable for guests.
Zulfiya·منذ 3 أسابيع