“Won’t stay again.”
I’d stayed here before and knew the location was great, but the place looked rundown. Parking now costs extra, and nobody cleaned our room. When I tried calling the front desk about getting fresh towels, no one answered. I went downstairs and an employee wearing an engineer name tag told me we had to request a room cleaning—how is that standard? Children ran and shouted in the halls after 10 pm, knocking on doors. At checkout we found out the person who checked us in had noted that we didn’t want our room cleaned, but hadn’t asked us. When I mentioned the new parking fee, which isn’t for secure parking, the front desk staff replied, “you didn’t use our garage?” What garage?
Jeralyn·منذ 4 أشهر