Holiday Inn Express Bluffton Hilton Head Area

“We stayed here last year and it was good. It looks like it has become very run down this past year.”

The staff were friendly, yet the property was very run down and not clean. The pillows and linens were scratchy.

“Good staff, wonderful stay and close to town.”

The Holiday Inn was clean, easy to reach from town, had good breakfast, and the rooms were comfortable. Check‑in was easy and they gave helpful dinner recommendations.

Staff was super nice. Breakfast was great. We had 2 GSDs, price for 2 dogs was only $100 plus tax per stay , which is much less than other hotels. Clean room, comfortable bed. N/A

“Was just ok”

Breakfast was good and the bed was comfortable, but the pillows were not. The carpet in the rooms was rough, the entrance looked dirty and unkept, there was an empty popcorn maker in the lobby, and the staff weren’t very friendly at check‑in.

“Loved it all. Location, room, staff & area.”

The accommodations were wonderful, as well as the staff with the exception of one (1) young lady at the registration desk. She worked the morning/day shift and was not friendly at all. Her attitude was less than pleasant. Breakfast was okay. Really enjoyed the location, room, and the other staff members. The lady that worked the afternoon shift was great!! While we were there you were updating & installing a new computer system. I think there was a little delay in the upload, but she was pleasant during the process, did not stress, helped us enter our room & pool until we could receive our new keys. She was very accommodating and gracious. Really enjoyed her a great deal. Thank you for her being there!. The only thing I would suggest is to speak to the young lady on the morning shift about her attitude. She acts very "put out" when asked questions