Comfort Inn & Suites Atlanta-Smyrna

“Terrible”

El hotel fue realmente malo; no aceptaban pagar con mi teléfono, aunque mi cuenta es de Reino Unido y no tengo tarjeta física, y me robaron 138 dólares porque aceptaron mi pago, lo que me quitó ese monto terrible. No lo recomiendo en absoluto, ya que no pude alojarme porque no aceptaban tarjetas electrónicas, muy malo.

Alberto·منذ أسبوعين

The room was perfect and breakfast was excellent; I would definitely stay there again.

Chambers·منذ 3 أسابيع

“Our stay was good. Kenisha at the front desk was very nice and helpful. Explained everything!!!”

Breakfast was good, but it was the same every morning; I’d like oatmeal, boiled eggs, hash brown potatoes, and bacon added. The hallway felt stuffy and had no clean scent.

Marilyn·منذ شهر

“Disappointed that my favorite mid-range priced hotel chain was unwelcoming, not as clean as other comfort inns and didn’”

I appreciated the high ceilings and the hot tub in the room, but after years of staying at Comfort Inn properties, this visit was extremely disappointing. The room had mold in the drawers, a significant shower leak, and a mini refrigerator in very poor condition. The front‑desk employee was rude and unwelcoming. After checkout, I unexpectedly had my period, which left menstrual blood on a sheet and two towels. The hotel kept my entire $100 refundable deposit, and when I called, they said they had pictures of my “destruction of their property,” a humiliating and disproportionate claim. A hotel can charge for genuine damage, but I expected an itemized explanation of the actual damage and cost, not a blanket loss of $100. I asked for documentation supporting the charge and was disappointed that the situation wasn’t handled professionally or respectfully. The condition of the room and the post‑checkout handling left me feeling embarrassed and very disappointed, and I hope management reviews both its maintenance standards and staff communication during disputes.

Jalen·منذ شهر

“I enjoyed the room, the staff was welcoming and the breakfast was nice!”

The ladies at the front desk were friendly and helpful!. The internet WiFi connection was terrible

Talisha·منذ شهر