The Navigator - Colombus All Inclusive

“Acessível”

Access to the beach and pool area is good. Cleanliness is lacking.

Daniela·منذ شهر

Nice beach. Common areas, apartments, and pools aren’t clean. The restaurant is chaotic and there are cockroaches.

Marta·منذ شهر

“Che delusione!”

Rooms are comfortable, food is good, staff are friendly and helpful. The hotel is huge but completely dysfunctional – the building is still under maintenance in many parts, paint is peeling, stairs and marble floors are broken. The common areas are spread out and poor, the gardens and greenery are badly maintained and almost abandoned. The Turkish bath doesn’t work, the gym is under renovation and unusable (both facilities were listed as operational at booking but weren’t). It’s marketed as all‑inclusive, yet beach chairs and umbrellas cost extra. The façade looks almost ruined, and overall the hotel claims five stars but really falls between three and four. It’s full of families and kids, so a couple or solo traveler struggles to find quiet space. The whole place is disappointing and doesn’t match the site’s description. We filed an official complaint with the booking platform.

Matba75·منذ شهر

“Óptima estadia. A voltar.”

The team were always helpful, with Iris and Laura sorting out our room issue right away and Jessica constantly checking that everything was fine. The food, while plentiful and well prepared, fell short of five‑star standards—more grilled options and fresh juices would have helped, though the fruit was abundant and of good quality.

João·منذ شهر

“Semana Férias excelentes”

Food 5 ★, bed comfort 5 ★, location 5 ★, staff 5 ★. I can’t think of anything I didn’t like; I’d just say the building’s cleaning and maintenance could be improved.

Claudia·منذ شهر