Hotel Santika Premiere Garut

“semuanya oke bagus mantap , rispek untuk semua resepsionis dan karyawan santika hotel”

The location was strategically good, and everything was friendly, alhamdulillah. The response time from the room pickup was quick.

Muhammad·منذ شهر

The breakfast buffet was extensive, the pool was definitely not cold. The bathroom was small and could use an update.

Rob·منذ شهر

Everything. I left my room key at the restaurant and they said they didn’t find it… but when I checked I found the key on the table.

Meeta·منذ شهرين

“Schöner Aufenthalt”

A nice hotel with good food and a great pool. More vegetarian dishes for dinner would be great, and a few staff members should still be able to speak English, then it would be top.

Schelina·منذ شهرين

“the overall experience was average and did not meet my expectations”

Staff at check in counter was professional, communicative and attentive. Breakfast selections were varies. Restaurant offered tea time no extra charge. Food in restaurant during lunch time was delicious. Heated swimming pool is a bonus. Parking for car is spacious. Room space is spacious for 2 adults. The porter staff appeared disengaged and was not proactive in offering assistance, which was disappointing We were in a room 305 in the beginning. The AC was dripping. Maintenance was called. We moved to room 310. And AC was dripping-until we left. Reception was notified. No action. The bathroom drain is draining slowly, so water is pooling on the floor. At approximately 6:00 a.m., a group of guests in the swimming pool were making excessive noise, causing a disturbance. While I understand they were enjoying themselves, the noise level was inappropriate for that time of the morning. I contacted the receptionist to report the issue, but unfortunately there was no response or action taken

Alda·منذ 3 أشهر