Extended Stay America Cleveland Independence

The bed was nice and comfortable.The location was great near a lot of things. The size of the room is ridiculous for almost 400 dollars for 2 nights. extended stay y Used to be known for having full kitchens,and is advertised as having a kitchen when you book.THERES NO KITCHEN they just give you a hot plate to cook on now. They charge for the dumbest things.10 bucks per hour to check in early.10.80 to check out per hour after 11.this place was a rip off and I will not be returning EVER

Williams·منذ شهرين

No refund on my deposit.

Maria·منذ 3 أشهر

“Perfecto”

Yes. Everything I liked.

Luis·منذ 3 أشهر

“Facility is not as nice as others in the chain”

There were a few staff members who were very helpful, there was a gentleman who offered to help with my luggage. The overnight staff also gave me a spare key when I locked mine in the room. I like the full size refrigerator and the kitchen areas. I have stayed there twice before. The side door has been broken since the last time I was there 2 years ago so you can't use the key card. The front desk person was short with me when I asked about having our rooms on the same floor, simple request. Then I was told it would be extra for a spare key. I will not be going back to that location, I stayed at the one in Toledo and it was much nicer

Pinkard·منذ 3 أشهر

The linen and bed were not up to standard.

Kouami·منذ 3 أشهر