There was no air‑conditioning for two nights; I told the front desk and nobody came to fix it, and only on the third night a young staff member finally showed up and got it working, with no apology at all.
Xiaohuiمنذ شهر
لحظة من فضلك…
★★★★·Cascais·8.0
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Located on the Estoril Coast, the 4-star Hotel Pestana Cascais Ocean & Conference Aparthotel features an indoor pool, sauna, and outdoor pool with Atlantic Ocean views. Spacious rooms offer ocean or garden views, a balcony, outdoor seating area, and fully equipped kitchenette. The Oceano restaurant serves Portuguese and Mediterranean cuisine, while the indoor Atlantico lounge bar and pool bar offer light snacks and drinks.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
There was no air‑conditioning for two nights; I told the front desk and nobody came to fix it, and only on the third night a young staff member finally showed up and got it working, with no apology at all.
Xiaohui·منذ شهر
Everything was great, and I liked everything.
António·منذ شهر
The location and the buffet breakfast were excellent, but the room faced the parking lot, was very old, and required climbing stairs with heavy luggage; a ramp would help. There were many mosquitoes in the garden.
Maria·منذ شهر
The lobby bar, pool, and garden were nice, but the rooms are small and need updating, and the kitchenette is old.
Rabih·منذ شهر
The location, breakfast, and dinner were good, and even though the restaurant wasn’t huge, the food was satisfying. However, the customer service was awful: from day one we had issues with a locked safe that was never opened after we reported it, a clogged sink that also never got fixed, a bathroom door in terrible condition, and a makeshift bed that was disappointing. In short, for a 4‑star hotel there’s a lot to improve.
M·منذ شهر