The location and design are great, but the staff don’t maintain the facilities or keep the room in good condition.
Jaimeمنذ شهرين
لحظة من فضلك…
★★★★·Cuenca·8.3
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Hotel Boutique Bella Magdalena by Chat Noir in Cuenca offers soundproofed rooms with private bathrooms, balconies, and terraces. The hotel features a spa, wellness centre, indoor and plunge pools, and a sun terrace. Located 2 km from Mariscal Lamar International Airport, it's near Pumapungo Museum and Tomebamba River, with free WiFi throughout, a coffee shop, and American breakfast with local specialties.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The location and design are great, but the staff don’t maintain the facilities or keep the room in good condition.
Jaime·منذ شهرين
The room we were assigned was beautiful, with stunning views of the cathedral dome. The staff were very attentive.
Claudia·منذ شهرين
I love that place and the people who work there. Amazing. Thank you.
Chris·منذ شهرين
The location is great—close to the center without the hustle of the city. The staff were friendly. However, there was a lot of noise. Both from the installation in an inner courtyard where our window faced and also in the middle of the night, there was a lot of noise in the hallways. Not only from visitors but also from staff/housekeeping. Breakfast started too late, so we couldn’t enjoy it. The rooms were large but too hot. There was no air conditioning and no windows that faced outside, so we couldn’t cool the room. The pool makes a lot of noise and the floor below is super wet and slippery. This creates dangerous conditions.
Jonas·منذ شهرين
The pool was great, but the TV didn’t have what was described in the information.
Samuel·منذ شهرين