The rooms were very plain compared to Italian hotels of this style. The kitchen and staff were not friendly or helpful.
Melittaمنذ 3 أشهر
لحظة من فضلك…
★★★★★·Tremezzo·9.4
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Grand Hotel Tremezzo overlooks Lake Como, offering panoramic lake and Bellagio views and a three‑minute walk to Villa Carlotta’s gardens. Rooms feature elegant décor, air‑conditioning, free Wi‑Fi, and many provide lake vistas or private terraces with hot tubs. Amenities include a modern T SPA with sauna, outdoor hot tub, gym, tennis court, and three swimming pools. Guests enjoy La Terrazza restaurant, wine bars, motorboat rentals, and nearby golf discounts.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The rooms were very plain compared to Italian hotels of this style. The kitchen and staff were not friendly or helpful.
Melitta·منذ 3 أشهر
The staff were friendly, the place clean, unique, professional and wonderful, but the mattress and pillows left something to be desired.
Katharina·منذ 3 أشهر
The hotel sits in a stunning spot overlooking the lake, with beautiful grounds and facilities, yet the service is terrible—from lazy poolside staff to an unresponsive concierge and reception. I asked for specific info to make my anniversary memorable, but the online assistance ignored my dining and gift requests; when I confronted them, they lied, claiming to have responded, and forwarded old messages instead of the ones I needed. It’s a shame such a great location is marred by such awful staff.
Ab·منذ 3 أشهر
The staff were exceptional and every detail was thoughtfully considered.
John·منذ 3 أشهر
The heritage feel, views, and pizza restaurant are great, but the place is flooded with tourists rather than hotel guests, and the pool on the lake is off‑property, requiring a cross of a public road to reach it.
Craige·منذ 3 أشهر