Hoi An Hai Au Boutique Hotel

“Dans l'ensemble c'était bien”

The staff were attentive and responsive. They didn’t offer breakfast, so we ate at the hotel across the street.

Leticia·منذ شهر

Very bad. The room was very old and smelly, paint peeling off the walls from rising damp. Bathroom dangerous, shower over a bath without handrails. The shower had broken away from the wall. The light from the neighbouring restaurant shines into the bedroom, no block out blinds. The air-conditioner was excessively loud. TV didn't work, nor the 3 others they tried. Breakfast was cancelled one day before arrival. We were locked into paying on arrival before seeing the room. We were moved to another room at 3am because it was that unbearable. Paid in full and we moved out. Never believe ratings again!. Very bad. The room was very old and smelly, paint peeling off the walls from rising damp. Bathroom dangerous, shower over a bath without handrails. The shower had broken away from the wall. The light from the neighbouring restaurant shines into the bedroom, no block out blinds. The air-conditioner was excessively loud. TV didn't work, nor the 3 others they tried. Breakfast was cancelled one day before arrival. We were locked into paying on arrival before seeing the room. We were moved to another room at 3am because it was that unbearable. Paid in full and we moved out. Never believe ratings again!🤬

Kerry·منذ شهرين

“Terrible.”

We had a nice room because we booked for a month. The place was infested with rats. Even running up and down the stairs. The staff did nothing about it. Only 2 usable sunbeds around the pool. Do not stay there

Dave·منذ شهرين

“Ổn”

The staff were friendly, but the desk and chair were still a bit dusty.

Như·منذ شهرين

The room was excellent and the location was superb, but they don't serve breakfast, which is a real disappointment.

Trish·منذ شهرين