We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
Rosanaمنذ أسبوعين
لحظة من فضلك…
Gramado·7.1
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Villa Chalés Gramado, part of OH HOTÉIS, offers family rooms with private bathrooms, balconies overlooking lush gardens, and kitchenettes. Guests enjoy a heated outdoor fireplace, picnic and barbecue areas, a play zone, and free Wi‑Fi. Located 1.9 km from the Wax Museum and 3 km from Festivals Palace, it sits near Black Lake and Stone Church. Private parking and staff enhance convenience.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
Rosana·منذ أسبوعين
The spot was spot on, but the shower just didn’t work right.
Venoir·منذ 3 أسابيع
Only the location mattered. The bed wasn’t a double; it was two single spring mattresses, and the joint between them was higher than the mattress, making it uncomfortable to sleep. They also didn’t offer any coffee.
Cátia·منذ شهر
The location and outdoor space match the price, but it’s not worth paying cheap for an uncomfortable stay. Inside the chalet it’s very uncomfortable, needs a lot of improvement, is disorganized and very unattractive.
Lusinaldo·منذ شهر
The accommodation was clean and organized. However, it fell short on providing adequate blankets. Gramado is a cold destination and during our stay temperatures dipped to about 3 °C. For those traveling by plane, it’s already hard to bring enough cold-weather clothing, let alone extra blankets. In a town with such low temperatures, the lodging should offer suitable blankets for guests.
Rhayanne·منذ شهر