The room. The manager named Damac. The first morning the breakfast lady arrived 1.5 hrs late, the next day she never appeared. When I complained, Damac didn’t take responsibility and didn’t apologize for not giving us breakfast. I filed a complaint and he promised a refund for the breakfast we didn’t receive, but he never transferred the money. It’s a shame because the rooms are very nice and comfortable and the location is good. Damac should review many issues to provide better service to tourists.
Nestorأمس