Quality Inn & Suites Roanoke - Fort Worth North

“Awful customer service”

The place was clean, but a snake outside the property bit my boyfriend and the staff were completely unhelpful; I have pictures and evidence, yet they refused to show any footage or anything.

Madeleinebelle·منذ شهر

“Room dirty”

The location was good, but the room was dirty: there was blood in the freezer, Doritos on the side of the bed, used tissue under the sink, mold in the bathtub, the phone had splatters on it, and thick dust behind the TV. It’s never been like this before; I’ve stayed several times and may not return.

Angela·منذ شهر

“Great place for a one night stay.”

It was in a great area near many stores and food places, which is a plus for us soccer travelers. Everything else was fine except the TV wouldn’t work in the room—my husband had to connect it properly and the volume stayed stuck low—and the breakfast biscuits and gravy were cold.

Samantha·منذ شهر

The room was comfortable, but no clean towels were delivered, there was a shortage of toilet paper, and breakfast was served for too short a time.

Samuel·منذ شهرين

“En general fue bueno.”

It was comfortable, but the cleaning staff didn’t clean the room during the stay; over four nights they only made the bed once and changed the towels once, which was the only thing I didn’t like.

Maristella·منذ شهرين