Hotel The Universe Paulista São Paulo

“Localização excepcional”

Cleanliness. No coffee machine.

Evandro·منذ شهر

“Localização maravilhosa, equipe atenciosa, hall espaço e confortável.”

The reception staff were incredibly friendly, attentive and courteous, always ready to help with anything you needed. Great job, team!

Lisiane·منذ شهر

“Localização e custo benefício incomparáveis”

The location is superb, and the apartment—operating within the same building as the hotel—benefits from the hotel’s facilities and amenities. However, the confirmation with check‑in instructions never arrived; they were only provided at the front desk.

José·منذ شهرين

The hotel’s apartments are decent, but apartment 2705 is private and the room is old, with cigarette smell, torn armchairs, worn bedding and a bathroom that’s not worth mentioning – it was disgusting. Such an apartment shouldn’t be part of a hotel chain; the owner should be fined. I bought two nights and left the room the moment I entered. Luckily the hotel had other rooms available.

Melissa·منذ 3 أشهر

The location is excellent, yet the lack of breakfast was disappointing and the towel dryer didn’t work.

John·منذ 3 أشهر