“Nie wieder!!!”
The service was underground! Cleanliness was practically nonexistent (my room was not cleaned upon arrival; there were hairs on the floor and even pubic hairs in the shower and on the floor). My room wasn’t cleaned even though there was no “Do Not Disturb” sign on the door (and there wasn’t one). When I asked if I could get a sign, the staff was overwhelmed and couldn’t give me one. Because I had to cut my stay short, I had tried calling and emailing B&B a week before, but there was only an endless waiting loop and nothing came through. Emails supposedly didn’t arrive and the hotel’s contact details weren’t visible online. I also contacted this B&B but got no reply. The tomatoes from Monday were already bruised and partly mouldy, and on Tuesday they were back at the buffet, even more shriveled. The radishes and cucumber slices were dried out—so they weren’t fresh. The rolls weren’t restocked and the juice machine was empty; it only refilled on explicit request. The glasses were totally spotted. Everything was going wrong! And watch out in the stairwell… several floor tiles were loose, a fall hazard! And the dirt in the stairwell was only cleaned once a week. Terrible! On my previous visit, no one was present one morning…! The reception was closed and there was no breakfast. Many guests were angry. The place is not a hotel, it’s the last resort. Never again B&B! I understand it’s a cheap accommodation, but cleanliness is a must! And please give us answers like “…we’re sorry your stay didn’t meet your expectations!” Just do it!
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