Holiday Inn Express Schaumburg-Rolling Meadows by IHG

When we opened the hotel room, there was a sewer smell and the toilet stank; I told the receptionist but no one helped, so I had to use my own perfume as an air freshener.

Tania·منذ شهر

“The staff were helpful .”

The hotel was convenient for our travel needs, and the shuttle service to and from the conference and the airport was a great benefit.

Brigitte·منذ شهرين

“I don't recommend .. really disappointing for an Holiday Inn Express.”

The place wasn’t clean, didn’t smell good, and I could hear everything from other rooms—including their intimate moments, which was disgusting.

Sarah·منذ 4 أشهر

“Comfortable, clean and good value, nice lobby, breakfast had potential but disappointing for me”

The staff were lovely, and the 24‑hour bean‑to‑cup machine was absolutely fantastic. It was good value for money, especially if you enjoy turkey sausage at breakfast. The room was big, with a sofa and a bed, though I could only see the TV from the bed. There was plenty of free parking. On the downside, the Keurig machine in the bedroom sat on top of the microwave, making it hard to see and risky to use at that height. Only one decaf coffee was available, and there was no decaf tea. The shuttle bus stopped at reception, and when I asked if it could take me to the mall, the staff said it was only for airport customers with cancelled flights, even though the same bus was parked at the rear all day. I wish they offered a cost‑price shuffle on request when available, but apparently staff are on call. Every day I was served only bananas—please diversify the options. The omelette was a disaster, the scrambled eggs were virtually inedible, and I’m not a big fan of processed meats, so a weekly bacon or some mushrooms would help. There was no flavour choice for yoghurt, and the pancake machine worked for only one of the four days I stayed; I understand glitches happen, but a replacement with wrapped waffles, pancakes, or banana bread would be a minimum. I ended up buying breakfast from Walmart.

Pete·منذ 5 أشهر

The breakfast was decent. The swimming pool was broken, and the Wi‑Fi in the room was spotty.

Kamlesh·منذ 5 أشهر