Holiday Inn - Piscataway - Somerset by IHG

“Good accomodations on short notice.”

I missed breakfast, but the location was great. Nothing else to mention.

Patricia·منذ شهرين

“Stay away! Horrible experience..staff and management are incompetent!!!”

Not a whole lot! Very bad experience both while we were there and even worse weeks later. Would NEVER come back again!!!!. Horrible experience! Waited in the lobby 15 mins before anyone came out. Once they did, they had no clue. Front desk had no clue how to handle IHG rewards. Charged 3X for a one night stay. Months later there is still a hold on my bank account

Robert·منذ شهرين

“Plan on staying again”

Everything was clean and up to date. No complaints.

Tamika·منذ 3 أشهر

“Missing Reservation/Inconsiderate Staff”

Great shower. I had to stay for only 4 hours because I had a flight to catch but I spent 2 hours waiting in the lobby while the front desk tried to find my reservation. When I couldn't wait anymore, I called , and they kept me on hold for another hour. Then, I asked the agent to call the front desk manager. She hesitated initially, but I insisted. When the manager came, she immediately asked the agent if she had checked my reservation from the extranet, and her answer was no. The manager then proceeded to find my reservation from the extranet before I could go to my room. never answered my call. The hotel manager and the front desk agent didn't have any compassion or remorse for what they took me through. No sooner had I checked into my room than it was time for me to check out and head to the airport. I was very tired and frustrated 😠

Kofi·منذ 3 أشهر

The advertised free amenities turned out to cost extra, and the staff never mentioned this at check‑in or later, which feels like false advertising.

Terry·منذ 3 أشهر