Comfort Inn & Suites West Springfield

“Quite functional.”

Easy to get on and off the interstate, and the bed was very comfortable. The doors stick.

Kenneth·منذ شهر

“We are unfortunately dissatisfied.”

It’s on the main road, not much else to like. Old stains on the shower floor, smoke‑free but you smell a lot of burning things, and it’s kind of noisy.

Pedro·منذ شهر

Everything overall was great. The location was good, the staff were friendly and attentive, and the facilities were clean. The room I stayed in, room 201, had a strong damp mold smell.

Hernandez·منذ شهر

“Mold and smelly”

The desk clerk was very helpful and kind, going out of his way to secure the best rate, even though he didn’t have to. The room was full of mold and water damage on the ceiling, with black mold in the shower. It felt very damp and smelled terrible; our clean clothes were damp the next morning just from being in that room. Breathing in that air was uncomfortable, and we couldn’t stay more than one night at the hotel.

Victoria·منذ شهر

There was a big crack in the bathtub—really bad.

Keisha·منذ شهر