Hotel Altamar Cartagena

The staff were attentive and excellent.

Liliana·منذ شهر

“Calme et reposant !”

I was greeted warmly, the staff were pleasant, and the evening reception ran smoothly. The bed was comfy, the AC was great, and it stayed quiet at night. The pool was amazing. The breakfast lacked variety and quality.

Cyril·منذ شهرين

“Los huéspedes buscan buena atención y confort cuando viajan”

They tried to give me a neglected room with a bit worn paint, so I had to ask and they swapped me for a slightly better one. I know there are better rooms and I don't get why they'd put me in a slightly dingy one when the staff said the hotel was empty at that time. I've stayed here many times before and never had this issue; it was a real letdown this time. I already mentioned this in my previous comment. Also, they say the restaurant is open until 9 pm or 10 pm, but if you arrive earlier there's no service. The area isn't residential and lacks restaurant options, so some guests prefer to eat at the hotel for safety, but the hotel doesn't provide that properly.

Galo·منذ 3 أشهر

“excelente”

Everything was great.

Bryan·منذ 3 أشهر

The service quality was great, with a lot of willingness and cooperation; the hotel is very clean, and although it's far from the beaches, the experience inside is pleasant and hassle‑free. If you're traveling for work, it's the perfect spot.

Santiago·منذ 3 أشهر