Staybridge Suites Wilmington East by IHG

I liked the room layout, the pool, and the front desk staff, but I couldn't use the fire pit.

Destiny·منذ 5 أيام

“Ok. Breakfat very good, sofa bed gross😒 Not happy that my young son slept on the floor .”

Breakfast was great, but the room was only okay; my son wanted to sleep on the sofa bed, yet the mattress smelled like urine—disgusting—so he ended up on the floor. We paid almost $200 for one night and were unhappy that the sofa bed had that odor; no guest should sleep on the floor. When we checked out, I didn't have time to inform anyone. We stayed in room 419.

Brian·منذ أسبوعين

“Was not comfortable, Will not stay again…..”

Breakfast and location were good, but the front desk was unfriendly, the heat wouldn’t stay on enough to warm the room, and the stairwell smells like urine.

Michelle·منذ 3 أسابيع

“Terrible”

Nothing to say beyond being refused check‑in; everything was a problem.

Luke·منذ 3 أسابيع

“Our stay was okay, would have been better with some operational repairs/changes.”

The hotel feels pleasant and modern, and the beds were comfortable. Breakfast was excellent—better than most hotel breakfasts—with plenty of fresh options and a great yogurt bar. Unfortunately, we had no room service throughout our 3‑day stay, no clean towels, no trash pickup, and the shower came empty of shampoo and body wash. Whenever we asked the front desk for towels, they offered excuses. One of the two elevators was broken and the automated lobby doors wouldn’t open, making it hard to carry luggage.

Suzanne·منذ شهر