I received the booking confirmation, but when I arrived at 2 pm the staff told me there were no rooms left, which was a terrible lack of service and follow‑through.
Rajeshمنذ شهر
لحظة من فضلك…
Thiruvananthapuram·4.5
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Hotel O Sivaganga Guest House in Thiruvananthapuram offers spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, seating areas, TVs, and complimentary toiletries. The property features a lift, 24‑hour front desk, daily housekeeping, room service, and luggage storage. Located just 5 km from the international airport, it provides convenient access to the city’s cultural sites.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
I received the booking confirmation, but when I arrived at 2 pm the staff told me there were no rooms left, which was a terrible lack of service and follow‑through.
Rajesh·منذ شهر
The place was fantastic and I would definitely recommend it.
Reddy·منذ شهرين
The location was good, but the room was very small and had a bad odor.
Abdulazeez·منذ شهرين
I had a very bad experience; there were no proper facilities. When I booked, they promised an air‑conditioned room, yet at check‑in I was handed a non‑AC room and they charged extra for AC, which felt like a scam.
Anoop·منذ شهرين
Do not book this hotel. I had a terrible experience and felt completely scammed. I had specifically booked an AC room, confirmed in the booking details and verified by customer service, but at check‑in the hotel refused to provide it and forced me to pay extra. The main manager was indifferent and refused to help, while the staff ignored our complaints. The room was extremely small, infested with mosquitoes, and the electricity cut out twice for over half an hour with no backup generator. This place is a total nightmare with useless management—save your money and stay elsewhere!
Nagesh·منذ 3 أشهر