“Resort padrão internacional! Recomendo”
The service was excellent, the pool was great, and the mobility was good. The parking was full.
Felipeمنذ شهر
لحظة من فضلك…
★★★★★·Rio Quente·7.8
01
أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
02
03
Rio Quente Cristal Resorts boasts sophisticated elegance amidst nature, designed by renowned landscaper Benedito Abbud. The hotel features architecture inspired by the 4 elements and sustainable landscaping. Located near Parque das Fontes and Hot Park, it offers an infinity pool, wine cellar, kids' club, and Wi-Fi. Accommodations range from 43m² to 145m², with amenities like air conditioning, flat-screen TV, and private bathrooms.
04
05
06
كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The service was excellent, the pool was great, and the mobility was good. The parking was full.
Felipe·منذ شهر
The hotel is very pretty, cozy, and well maintained. The pools are pleasant, and the staff are friendly and helpful. Because it’s a resort, potable water should be available at all times, even if only through free‑access water fountains in common areas. The place is very hot and dry; water at the restaurant is free during meal times or in the room’s mini‑fridge, but it costs a lot compared to other businesses. Another suggestion is a covered pool for rainy days, like some hotels have. Access to the park is by a bus the resort provides, even at night. If a guest stays at the hotel at night and it’s raining, there’s no covered pool or sauna available. The attractions are in Parque das Fontes and Hot Parque.
Elaine·منذ شهر
The Hot Park is great for kids with plenty of attractions and also for adults, but avoid weekends and peak season when it gets VERY crowded even though the park is huge. Many attractions are extra paid (fish diving, raft ride, transport cart, but not the bus). Snack prices at kiosks are typical for a resort, a bit pricey. Restaurant food is varied and caters to many diets. Drinks only offer Pepsi and guaraná as paid soda options; no fresh juice, just industrial ones. HOTEL CRISTAL: The service and communication between staff about the hotel were poor, with most employees lacking coordination; the quality of bedding and towels was below expectations for the price. The accommodations were disappointing. The bathroom had been renovated and was VERY DIRTY, the drain couldn't handle shower water, causing water to back up. Communication with the resort staff was robotic, and if you couldn't find the right option, you had to walk from the park to the hotel reception for a solution. Check‑in was slow even when there wasn’t a long line, and check‑out was inconvenient despite the kiosks.
Carina·منذ شهر
It was different and even good in some ways. The drink and food prices are absurd, with a 10% surcharge on everything you consume, and you’re not even served by a waiter! There’s a trick where you have to arrange a final payment with the hotel. The food isn’t worth the price; the hotel needs to improve significantly, yet they still sell everything at high prices.
Renan·منذ شهرين
The service was excellent throughout. I don’t say I didn’t like anything. The hotel is great, but they could offer better amenities.
Patrick·منذ 3 أشهر