“Receptioner worthless”
Very poor customer service. The reception staff were unprofessional.
Mohammedمنذ 3 أسابيع
لحظة من فضلك…
★★★★·Kolkata·7.8
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أو اكتبها ببساطة: «حوالي يوم 20، ثلاث ليالٍ»
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The Sonnet Kolkata, a 4‑star boutique hotel, sits two minutes from Salt Lake City Centre Mall and 20 minutes from Netaji Subhas Chandra Bose International Airport. Its airy, air‑conditioned rooms boast large windows, flat‑screen TVs, minibars, and in‑room safes. Guests enjoy an outdoor pool, fitness centre, business centre, free Wi‑Fi, and the Aura Restaurant’s local, Oriental, and international menus.
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كيف يقيّم الضيوف الفندق، جانبًا بجانب.
Very poor customer service. The reception staff were unprofessional.
Mohammed·منذ 3 أسابيع
Excellent location, welcoming and always helpful staff, a good breakfast buffet, clean and comfortable rooms, and prompt housekeeping. However, this was my second stay and the pool and gym were out of service again, and the bar was not very inviting.
Indrani·منذ 3 أسابيع
Excellent and helpful staff, but the hospitality was lacking.
Saiprasad·منذ شهر
The staff were great, and the hotel is close to the airport with good facilities at a reasonable price, but the safe didn't work and one of the plug points in the room was dead.
Mahavir·منذ شهر
Very good service
Pintu·منذ شهر