“Absolutely fantastic!”
We enjoyed a brilliant stay at the resort and would definitely recommend it to anyone looking for a relaxing and enjoyable holiday in Egypt. First of all, a special thank you to Mahmoud Fattouh, who was absolutely fantastic throughout our entire stay. He kept in touch with us, made sure everything was going well, and was always available whenever we needed help. He kindly arranged an iron for us, allowed us to have a late check‑out at no extra charge due to our late flight, and even let us continue enjoying the resort’s facilities until it was time to leave for the airport. This level of care and attention really made a difference to our holiday, and we truly appreciate everything he did for us. Mahmoud is a real credit to the resort! The hotel itself was brilliant, clean and well maintained. The grounds were lovely, and the overall atmosphere made it easy to relax and enjoy our holiday. The rest of the staff were also very kind, friendly and helpful, always welcoming us with a smile and doing their best to make our stay comfortable. The food was good, with a great variety of options thanks to the 5–6 different restaurants available. There was plenty of choice, so we could enjoy something different throughout our stay. The steakhouse is also worth mentioning, although you need to book it in advance, with one visit included per stay. The entertainment was another highlight. The evening shows were pretty decent, enjoyable and fun, giving us something to look forward to after a day spent relaxing by the pool or enjoying the resort. Overall, we had a wonderful holiday, enjoyed the facilities, appreciated the hospitality and felt well looked after. The combination of cleanliness, good food, friendly staff and enjoyable entertainment made this a great experience. A huge thank you once again to Mahmoud Fattouh for going above and beyond to help us, especially on our departure day. His kindness and professionalism deserve special recognition. The shop, book store is an absolutely rip off. But it’s not part of the hotel. Everybody needs to be careful when going inside and buying anything as they are lying on prices and you get scammed when you pay. Also it’s very overpriced so get ready.
Norbert·Vor einer Woche