IXORA Hotel & Spa Snowdonia

“Would stay again”

We had a spacious, comfortable room and the staff were all very friendly and helpful. The spa facilities were great, though it was a shame that you had to book short slots in advance because it was hard to predict when the weather would be good enough to be outside and when it would be cold and wet enough that we'd rather stay in the spa. Towels weren’t replaced even after asking for fresh ones, and we had to request the shower gel in the room to be refilled or replaced three times over more than one day.

Catherine·Vor 4 Wochen

“A big wonderful surprise!”

The hotel was a great facility, and I would return with no complaints. The social areas are large and spacious.

Pardeep·Vor 4 Wochen

Very friendly staff, accommodating for breakfast requests, dog friendly. Our bed was uncomfortable and very springy

Andrea·Vor einem Monat

“Beautiful, clean hotel with welcome staff in a lovely location however mattress was very uncomfortable and dinner servic”

The location was gorgeous and there was access to a local shop opposite the hotel. Good central location to travel to local attractions. The property appeared very clean and tidy and had a modern aesthetic. There was a small ‘shop’ available in the lobby and there were staff present to greet us upon arrival who were friendly and welcoming. We stayed in room 238 which was beautiful with good amenities and facilities and overall very clean and tidy. The food we had during the dinner service was very good and the breakfast buffet had a good selection of items. We stayed in room 238 which was a beautiful room with great views, however the mattress needed to be changed as there were large dips in the bed and it was not comfortable to sleep on which was disappointing as everything else about the hotel and room was very good. Like every hotel I feel that the comfort and quality of the mattresses should be the top priority since most people visit north wales to climb Snowdonia. Something really small but always annoys me is having no coat hooks or hangers to hang coats on as it rains a lot especially for people out walking or hiking there was nowhere to hang any coats. We had dinner in the hotel in the evening and the wait staff were not the best. We were initially greeted by the host and he was lovely and welcoming however once seated we were waiting for around 20 minutes for a server to even acknowledge us and I ended up having to ask for someone to serve us and the restaurant was quiet as obviously I would understand if it was busy but it wasn’t

Millie·Vor einem Monat

“Lovely location.”

I love the location. I thought the spa was too crowded, with too many people in the changing room for its size. I believe phones should be banned from the spa because not everyone wants to be part of people filming videos. The spa staff are lovely and helpful, though. I find mid‑week visits better, as I’ve done that and it wasn’t as crowded. I must mention the lady who booked us out on Sunday; she might be the manager and she was friendly and efficient.

Susan·Vor einem Monat