“Infelizmente decepcionante – principalmente pela forma muito pouco amigável de tratar os hóspedes.”
The location was good, especially for visiting the Vatican. Beyond that, we didn’t have many positives during the stay. The main issue was the service: the person in charge was extremely rude and unfriendly, especially at check‑in, leaving us feeling poorly welcomed. There was no toilet paper and we had to ask for more. Breakfast was just a voucher for an off‑site bakery, with a loaf of bread and a croissant, which didn’t meet our expectations. Cleaning could have been better and the internet connection was poor. Overall, we were very disappointed.
Paulo·Vor einem Monat