Hotel Suisse Kandy - Since 1890

“Schöne Lage und freundliches Personal, aber der Zustand und die Sauberkeit enttäuschen.”

Die Lage ist schön und das Personal freundlich. Leider war der Aufenthalt enttäuschend. Das Hotel ist deutlich in die Jahre gekommen und die Ausstattung wirkt veraltet. Die Fotos vermitteln einen wesentlich besseren Eindruck als die Realität – gefühlt stammen sie von vor 20 Jahren. Auch die Sauberkeit ließ zu wünschen übrig. Ein historisches Haus kann viel Charme haben, sollte aber gepflegt und sauber sein. Hier besteht aus unserer Sicht deutlicher Verbesserungsbedarf. Das Preis-Leistungs-Verhältnis hat uns deshalb nicht überzeugt

Christin·Heute

“Underused Colonial Beauty”

The colonial vibe was solid, with wide open spaces, lovely furnishings, and staff who were genuinely helpful. The gardens were a real treat and the pool was fantastic. Some parts could use better upkeep, and it was a shame to see such a grand building almost empty—maybe we just hit the off‑season.

Phil·Vor 3 Tagen

The hotel has a super pretty design. It was clean, centrally located, and the staff’s service was unbeatable. We even played pool with one of them :) During my stay, it was my birthday, and they prepared a little surprise cake at breakfast. It was very special; I highly recommend it.

Aldana·Vor 3 Tagen

“Super Aufenthalt”

We stayed one night in the shoulder season, so it was pretty quiet. The staff were super friendly and very helpful. Our room was spotless and the breakfast buffet was great. We felt very comfortable.

David·Vor 4 Tagen

The location is excellent and the hotel is pretty. The woman at reception, who seems to be in charge, upgraded us without us asking. Two issues: First, the bathroom needs renovation—using the tub leaks and floods the floor. Second, during check‑out one guy at reception let us go, while another woman told us to wait because they needed to inspect the room. While we were there a group arrived at reception and handed over the keys for check‑out, letting them leave without any inspection. That was unprofessional and offensive to treat some guests differently. That alone makes me not want to return.

Txema·Vor 5 Tagen