When we arrived around 5 pm after a long drive, the hotel had no record of our reservation even though we had a confirmation; we showed them the confirmation but they said the computer didn’t receive it. After 45 minutes of waiting while exhausted and frustrated, they finally assigned us a room, with no apology or discount. We had come to Weaverville to dine with my daughter’s family and celebrate my grandson’s 9th birthday, so we were late for the reservation.
JohnVor 3 Wochen