Cross Hotel Sapporo

“リラックス& リフレッシュ”

The vibe was great, and there were no particular issues.

Noriko·Vor einer Woche

The spot was perfect—great location, tasty food, comfy room, and the onsen was fantastic.

Rain·Vor einer Woche

“Wonderful in every way!”

We had a wonderful stay at the Cross Hotel; its location is ideal, the rooms are warm and comfortable with stunning city and mountain views, but the real highlight was the staff, who were outstanding in every respect. The breakfast team were incredibly kind and helpful, always ready to assist us with pronunciation tips; Mariko, who turned out to be the senior manager, even printed a colourful sheet with words and pictures to explain how to choose items for a traditional Japanese breakfast 💕, and the selection was superb and high‑quality. I miss that lovely breakfast now that we’re back home! In the evenings, we liked relaxing in the meetlounge with a snack and a drink after a busy day. I can’t praise the staff at this hotel enough.

Tracy·Vor einer Woche

“Good value with great comfort, centrally located in Sapporo”

The location was great, the pool was good, and parking was easy—overall a central spot for everything we needed, and the value for money was solid. The only downside was that the lift would stop on the 2nd floor every time for “security,” yet no one was ever there to check anything, which made no sense.

Matthew·Vor einer Woche

“普通です”

From early morning, the restaurant’s cooking aromas drifted into the rooms. When I asked about the bus stop to Chitose Airport, I was told I could catch a bus at Sapporo Grand Hotel. I was visiting Sapporo for the first time and didn’t know where that was, so when I asked “Where is it?” they pulled out a map and started explaining. It was not friendly.

Yumi·Vor einer Woche