“A careworn hotel with no consideration for their customers.”
The staff were friendly and the location was convenient for Rome Termini station and the metro. However, the tea and coffee facilities were a joke: the kettle's cord was too short to sit on the table, and when we arrived there were only two teabags, a wooden stir stick, and plenty of sugar but no coffee or milk. When I asked at reception, I was told milk would be available at breakfast the next morning, so we had to go out to buy some. The sink plug didn’t hold water and the water was lukewarm at best. The floor tiles were cracked and sometimes sharp. I paid for a double room but received two single beds pushed together, with no mattress or pillow protectors, which felt unhygienic for a hotel. The lightbulb in the room was completely missing, and everything looked uncared for. Breakfast offered various pastries and cakes, but the meat and cheese selection was very sparse and limited. Overall, it was not a great experience.
Shirley·Vor 2 Wochen