We traveled with our 14‑month‑old child and had requested a child’s bed in advance, which the hotel approved. When we arrived, no bed was provided and we had to arrange one ourselves. Eventually we received a small bassinet meant for babies 3–7 months old; our child didn’t fit and could climb out easily, so it was definitely unsafe. When we pointed this out, we were simply told the hotel had no other child beds and that we had to manage. Why was our request approved beforehand? Additionally, the window didn’t close properly, letting in a lot of outside noise. The bathroom wasn’t very clean and some things didn’t work properly. For a four‑star hotel, this is really below standard. I definitely wouldn’t recommend this place to anyone with a young child.
MehmetVor 2 Monaten