Al Mansour Suites Hotel

I can’t slip into the music, and don’t give me the same room next time.

Molla·Vor 6 Tagen

“Disappointing!”

The pool area was flooded and nobody enforced the rules; there were no pool towels or house sandals, and the carpet stained our feet black. Some toiletries were missing in the rooms we booked, and for six people we only had two towels per room. The TV was broken, there was no coffee in the room—just two tea sachets—and no water bottles. We had to call them for everything, and I’ll never return.

Mads·Vor einer Woche

The staff were very friendly and helpful, but unfortunately the hotel seems to host a nightclub, so I would not recommend it at all; parking around the hotel is severely limited; the entrance is poorly prepared and organized, making check‑in tiring; the hotel’s parking spots are few and oddly shaped (triangular?) which makes entering and exiting difficult; the lobby smells like shisha because of the lounge at the entrance, and the rest of the facilities, including the rooms, corridors, and parking, share that smell and lack cleanliness; the cleanliness is below standard, pillows have stains, and carpets in various places have stains and dirt; there may be a hotel policy, but I was disappointed to find only a small towel in the bathroom, no slippers, no bathrobe, or large towel; the sound insulation between rooms and corridors is weak.

Abu·Vor einer Woche

“I recently stayed at this hotel, but unfortunately, my experience was very disappointing. The staff”

I recently stayed at this hotel, but unfortunately, my experience was very disappointing. The staff was not professional or cooperative, the customer service was poor, and even the calling service was not up to standard. Overall, the hotel failed to provide the level of service expected from its guests. I hope management takes these complaints seriously and improves staff behavior and service quality

Sabtain·Vor einer Woche

The location was fine, but the toiletries were incomplete and we heard loud noises from the room.

A·Vor einer Woche