“Non accogliente”
There was no one at reception; you had to call them and they would come to check you in. The reception area was unattended, the front door was left unlocked 24 hours a day, even at night, and the hotel sits on a pass‑by street, so anyone could walk in and stand in front of the room doors. The room felt unwelcoming, had a cigarette smell, a very hard bed, and no extra blanket or pillow. The heating control at the entrance was broken; a split unit could turn on the heat, but the room was cold when I arrived. If you remove the card that powers the unit, it shuts off. The room never heats up when the guest isn’t there. Cleanliness was questionable, especially in the bathroom, where there was heavy limescale and the shower was not in good shape. The shower support was broken, the bidet was wobbling and wall‑mounted, making it potentially dangerous if it detached. The wall‑mounted hair dryer was low quality, overheating after a few seconds and stopping, requiring a wait for it to cool before use. The room faced the abandoned roof of the building, a few meters away from train tracks. For the price I paid, the service and cleaning should have been much better.
CinziaVor einer Woche